Monday, November 11, 2013

All She Wanted Was a Couple of Candles and Hair Conditioner



All she wanted was a couple of candles and hair conditioner.

Five minutes later she was walking into Walmart.
(first mistake)
Five minutes after that she was in the "SAVE TIME - SELF SERVE" line ; 4 candles, 1 bottle of conditioner, 1 box of hair color (blonde, of course), 5 bananas
(second mistake)
Reusable bag into the bagging area.
(third mistake)
Took bag off.
Hit button that says, "I brought my own bag."
Put bag back into the bagging area.
Swiped 4 candles, 1 conditioner, 1 box of hair color (blonde, of course), 5 bananas.
No sweat.
Time to enter the coupons.
(fourth mistake)
2 x $2.00 off large candles
2 x $1.00 off small candles
1 x $3.00 off box of hair color (blonde, of course)
1 x $1.50 off hair conditioner
"Please wait for assistance."
Register wasn't happy with the 2 $2.00 off coupons.
Cashier Assistant (CA) came over and took all items out of the reusable bag.
(fifth mistake)
CA punched a bunch of buttons.
CA canceled the order.
PYB explained the issue.
(sixth mistake)
CA didn't understand.
PYB explained the issue.
"You know what? Just take the two large candles off."
CA swiped 2 small candles, 1 conditioner, 1 box of hair color (blonde, of course), 5 bananas.
CA reswiped the one offending $2 coupon.
(seventh mistake)
CA called the Cashier Manager.
"Seriously, let's just take the candles off," she had been there a good 5 minutes at that point.
"NawIgonmakeitwark."
Huh?
It didn't work. Machine was opened, buttons were punched, "Themcandle'llbetrsmellgood," (huh?), more buttons punched.
(eighth mistake)
"CA,yougontakeherstufftoyurregstr."
Huh?
CA gathers up 2 small candles, 1 conditioner, 1 box of hair color (blonde, of course), 5 bananas.
20 minutes later the PYB was heading to her car.

Read her lips: She.will.never.shop.at.Walmart.again. EVER. The never-ending frustration sears her to her soul. That being said, CA and CM did their best to fix her problem....although it wasn't fixed completely. But seriously, has ANYONE gone through the self-checkout unscathed???

All she wanted was a couple of candles and hair conditioner.